Customer Satisfaction Tracking - tracking customer satisfaction among key telecoms business customers and identify priorities for improvement and opportunities to delight using statistical impact analysis.

Catchment Area Surveys - new store development analysis for major retail chain, identifying specific needs among likely shoppers within the catchment area.

Churn Tracking - regular waves of analysis tracking rate and reasons for churn among customer base, identifying possibilities to save and target possible churners within the database.

Market Size and share - business to business survey among 1000 HR managers in order to determine total employment market and share of vacancy referral, including insights into how to increase share and develop the market.